Support
Real humans, reasonable response times.
Email
support@illustrious.dev. We aim to reply within two business days. Please include your iOS version and a brief description of what you were doing when the issue happened.
Frequently asked
- How do I cancel my subscription?
- On your iPhone: open Settings, tap your name at the top, tap Subscriptions, find IWillBe, then Cancel Subscription. Cancellation takes effect at the end of the current billing period — you keep access until then.
- How do I get a refund?
- Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find IWillBe, and request a refund. If Apple denies the request and you believe there's been an error, email us and we'll see what we can do.
- I was charged after the free trial — what happened?
- The 3-day trial converts to the paid annual subscription at the end of day three unless auto-renewal is turned off beforehand. To avoid future charges, cancel in the Subscriptions screen above. For the most recent charge, see the refund instructions.
- I want to delete my data.
- Uninstall the app. Because IWillBe is offline-first and has no account, all of your selections, favorites, and cached audio live on your device — removing the app removes all of it. See the Privacy Policy for details on the small amount of anonymous analytics data we keep.
- The app crashes / a feature doesn't work.
- Email us with your iPhone model, iOS version, and a quick description (or screen recording, if you can). We read every report.
- Can I restore my subscription on a new iPhone?
- Yes. Sign in with the same Apple ID, install IWillBe, and tap Restore Purchase in settings. Apple handles the rest.
- Where do the affirmations come from?
- They are written and curated by us. Spoken narration is generated via ElevenLabs text-to-speech, cached on your device after first play.
- Do you have an Android version?
- Not at the moment. iOS only.
Still stuck?
Write to support@illustrious.dev. The more context you can give, the faster we can help.